Frequently Asked Questions
When can I pick my car up?
Monday through Friday, 8am to 5pm. If you need to come after hours, call ahead and our 24/7 customer service representative will set up a time for you.
My car was impounded. What are the charges?
All fees are set and regulated by the city.
How long will it take your truck to reach me?
We try to reach customers within 30 to 45 minutes of the call. During peak times such as rush hour it can take 30 minutes to an hour.
Do you pay cash for junk cars?
Yes, we pay cash for your junk car and remove it at no charge.
How can I set up your towing service on our property?
Call our office at 252-830-5555 and we will walk you through the process. It is as simple as completing an agreement.
Can I have unwanted cars towed from my property?
Yes, at no charge to you.
Do I have to call you every time there is an illegally parked vehicle on my property?
No. We closely monitor the property so we only target the violations you want us to look for.
How much are your towing and storage charges?
Prices vary with the time of day, where you are located and the type of service you need. Please call us for a quote at 252-830-5555.
Still have a question? Call 252-830-5555, dispatch is open around the clock.